En Croute Catering

Since 1993 En Croute Catering have been at the forefront of creating delicious food for events throughout Scotland.

Background

In his busy Glasgow kitchen chef Matt Harris is used to running a tight ship.

The catering firm specialises in providing exquisite menus for events of any size - from grand banquets, to sporting events like football hospitality, to house parties and wedding receptions.

Challenge

The firm employs about 60 people on full and part-time contracts and needed a way to ensure all HR and health and safety issues were case managed, as well as additional support when they need it.

"Before we started using the Croner case management system it was a bit tricky to manage everyone's holidays and the information was in lots of different places, so it was difficult tot keep tabs," says Matt.

How We've Helped

"It's like a one stop shop now with all of our employees' details in one place. I really like how it lets you know when everyone's birthday is too. I also liek how we can access lots of documentation like policies and procedures as part of the service."

Croner Simplify is a unique service which combines cloud based software, telephone advice, insurance and on-site support to help organisations of all sizes improve efficiency, protect and ensure compliance with HR and health & safety law.

For Matt the Croner helpline is essential as the company does not employ any HR support on-house.

"I have called up a few times, particularly for employment issues," says Matt.

"The service puts my mind at ease because it provides me with the right answers about how to handle a situation.

"The type of enquiry I call up about, for example, is for situations where an employee is late. It's been great and all of the situations I have called up about have led to them being resolved.

"This had meant that we haven't had to let anyone go and they have been performance managed back into providing an excellent service."

En Croute Catering burst onto the scene in 1993 and has remained at the forefront of new and exciting ideas - in flavour and in presentation - ever since.

The team pride themselves of working with the best ingredients to produce imaginative, creative and, above all, delicious food.

Their passion for what they do and eye for style and attention to detail has led to them winning the CIS Excellence Award for Independent Event Caterer 2007 and finalist in 2008. They were also named the South West Regional Winner for the 2017 Scottish Wedding Awards.

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