Case Studies

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Case Studies

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From gross misconduct and disciplinaries, to tribunal cases and redundancies—we’ve handled it all. Our HR, health & safety, and pay & reward support has helped businesses through the toughest periods of their growth. We’ve got dozens of stories to share, with a variety of companies across a range of sectors. Find the one you need with a quick, simple search:

Betfred Group

Case Study

Betfred Group

Betfred Group is privately-owned and the operating companies within that group operate high Street and multi-channel bet...

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Dreamtouch Mattresses Ltd

Case Study

Dreamtouch Mattresses Ltd

This was a client that had no health & Safety in place and following a serious accident signed up with Croner on the...

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Burghley House

Case Study

Burghley House

On Sunday 13th July 2014 an urgent out-of-hours Crisis Support call was received by Fiona Burns from a Director who was ...

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Business Design Centre

Case Study

Business Design Centre

This is an interesting case and highlights the importance of control of contractors coming to site and who is responsibl...

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Grantech Ltd

Case Study

Grantech Ltd

In 2014 the Client had an HSE inspection that found Lifting equipment had not been inspected as required by LOLER and an...

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Palmer Timber Ltd (1)

Case Study

Palmer Timber Ltd

Background In 2015 two Employees walked across their Yard in Cradley Heath and were struck by a side loader forklift tr...

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Spitfire Advice & Support Services Ltd

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Spitfire Advice & Support Services Ltd

Background Spitfire Advice and Support Services Ltd (Spitfire Services) is a resident-led charity that was established ...

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Leverton and Sons

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Leverton and Sons

Background: Leverton and Sons are an independent funeral director that has been providing their services since 1789 in ...

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Clarion

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Clarion Security Systems

Clarion Security Systems Ltd has been providing security solutions since 1996, with a mix team of field and office-based...

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SMD

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SMD Ltd

SMD are a specialist floor and roofing sub-contractor within the construction sector where since 1987 they’ve been shapi...

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Shutters up

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ShuttersUp

ShuttersUp are a home-improvement company based in Bromley, Kent. Providing bespoke shutters and doors, the business ope...

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One Energy

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One Energy Solutions

One Energy Solutions is an energy consultancy, helping make UK businesses green. Operations Director, Matthew Gatiss, ta...

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KnoxBhavan

Case Study

Knox Bhavan

Knox Bhavan is a RIBA chartered architecture practice, established in 1995 by Simon Knox and Sasha Bhavan.  Boasting an ...

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H&P electrical logo

Case Study

H&P Electrical

H&P Electrical are professional electricians providing a range of services to both commercial and domestic clients. ...

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Hair to ware

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Hair to Ware

Amanda Haldenby took over the family business—a Hertfordshire-based hair loss clinic—with no background in business mana...

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Charles Trent

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Charles Trent Ltd

We are vehicle recyclers, which is very different to what you’d imagine a typical scrapyard to be. We’re a lot more high...

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PIF

Case Study

Pet Industry Federation

The Pet Industry Federation is a trade organisation for all pet businesses, ranging from small independent dog walkers a...

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People in action logo

Case Study

People in Action

People in Action is a registered charity and limited company, supporting vulnerable adults with learning disabilities. T...

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PK Education Logo

Case Study

PK Education

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Squish Logo

Case Study

Squish Supply

Squish Supply Ltd are a juice manufacturer and supplier which began in 2017. The small business has grown quickly, now b...

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Fargro Logo

Case Study

Fargro

Fargro is a horticulture wholesaler operating in the B2B sector, providing support and advice to professional growers ac...

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United Response Logo

Case Study

United Response

United Responsible is a charitable organisation. They provide a range of support services for adults and young people wi...

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Tangent International Logo

Case Study

Tangent International

Tangent International is a specialist recruitment company. They provide truly niche expertise in the communication &...

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Ecoffins Logo

Case Study

Ecoffins

Ecoffins is the premier manufacturer and supplier of eco-friendly coffins and urns in the UK. Paul Young, HR Manager, te...

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Hold

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G-Hold

G-Hold is an ergonomic tech company based in Edinburgh. The company was founded by Alison Grieve in 2010 after she inven...

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Print Inc Logo

Case Study

Print Inc.

Print Inc. are an embroidery and print company based in Carmarthenshire, South Wales. They specialise in bespoke busines...

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Scotgold Resources Logo

Case Study

Scotgold Resources

Scotgold Resources is a gold mine based in Stirlingshire, Scotland. HR Manager & PA to the CEO, Pam Dumas-Ekin, fill...

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Wacoal Logo

Case Study

Wacoal

Wacoal EMEA Ltd are a lingerie and swimwear manufacturer. A well-known brand, the organisation operates worldwide. Anna ...

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North Notts Blinds Logo

Case Study

North Notts Blinds

North Notts Blinds are a one of the most prominent blinds manufacturers in the Midlands. Their homemade, British blinds ...

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Northwick Associates

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Northwick Associates

Northwick Associates is a family-run business based in Kershaw, Worcestershire. The organisation works across the countr...

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Riverdale Healthcare

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Riverdale Healthcare

In December 2018, Alpha Dental Group was bought out by a group of investors. The majority of the directors at the group ...

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REC

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REC

As the largest trade association for the recruitment sector in the UK, the Recruitment & Employment Confederation is...

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Grantley Hall

Case Study

Grantley Hall

Grantley Hall is a luxury hotel located in Ripon, North Yorkshire. Bethany Stubbs, HR Executive tells us a little about ...

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Lady Heyes Holiday Park

Case Study

Lady Heyes Holiday Park

Lady Heyes Holiday Park is a glamping, camping, and caravanning park based in Frodsham, Cheshire. Clare Sherlock, Person...

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Barques

Case Study

Barques

Barques is a full-service marketing agency based in Birmingham. Emma Cosgrove, Finance & HR Manager, tells us a litt...

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Mellor Metals

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Mellor Metals

Mellor Metals Ltd is a family-run business based in Great Ellingham in Norfolk. Hayley Mellor, PA to the Managing Direct...

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Syalons

Case Study

Syalons

International Syalons is a manufacturer of advanced ceramics, working for various industries such as aerospace, automoti...

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Pangea Support

Case Study

Pangea Support

Pangea Support Services is a semi-independent accommodation provider that delivers young people with accommodation, supp...

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JC Couriers

Case Study

JC Couriers

JC Couriers is a delivery and logistics company based in Peterborough, making same day parcel deliveries throughout the ...

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Human Capital Ventures Ltd

Case Study

Human Capital Ventures Ltd

Human Capital Ventures is an IT recruitment and staffing organisation. Phillip Ringrow, Chief Workforce Architect, tells...

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Hogarth Architects

Case Study

Hogarth Architects

Hogarth Architects is an architecture practice specialising in contemporary design. They offer a range of services, incl...

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David Gilkes & Sons Ltd

Case Study

David Gilkes & Sons Ltd

David Gilkes & Sons Ltd is a family removals and storage company based in Rugby. Jill Rhadbane, Office Manager, tell...

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Agricultural Industries Confederation (AIC)

Case Study

Agricultural Industries Confederation (AIC)

The Agricultural Industries Confederation (AIC) is a trade association specialising in the agricultural supply industry....

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Numark

Case Study

Numark

Numark serve as a virtual head office for independent pharmacies on the high street across England, Wales, Northern Irel...

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documents icon

Case Study

Gilmour Quinn

Gilmour Quinn Financial Planning Ltd is, as the name suggests, a small financial planning company based in Staines-upon-...

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Wardman Brown

Case Study

Wardman Brown

Wardman Brown is an architectural organisation, delivering all aspects of architectural services, from consultancy and d...

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Svensoni

Case Study

Svensoni

Svensoni Paraplanning is one of the fastest growing paraplanning outfits in the UK, with a network of paraplanners natio...

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Power Minerals

Case Study

Power Minerals

Power Minerals is the UK’s leading supplier of Power Station Ash products, sitting at the centre of a UK-wide network th...

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IUCN

Case Study

IUCN

International Union for Conservation of Nature (IUCN) is a global conservation organisation with the Head Office in Swit...

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SPF Private Client

Case Study

SPF Private Client

SPF Private Clients Ltd is a debt & insurance brokers, providing wealth management services to individuals. Nigel Mo...

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Mia Carmen

Case Study

Mia Carmen

Mia Carmen is a small beauty & hair salon located within the David Lloyd Leisure Club in Ipswich. “My wife’s daughte...

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Kip McGrath Dartford

Case Study

Kip McGrath Dartford

Kip McGrath is a private tutor company originating in Australia.  Alan Cox is the franchisee of Kip McGrath Dartford.  T...

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Shoreham Port

Case Study

Shoreham Port

Shoreham Port is a medium sized organisation within the maritime sector. “Shoreham Port is one of the largest cargo hand...

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Trailblazers

Case Study

Trailblazers

Trailblazers Mentoring has one vision: to end youth offending. Their mission to enable young offenders to be catalysts ...

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Express Appliances

Case Study

Express Appliances

Express Appliances is a family-run appliance rental business that has been running since 2015. Alistair Gorbutt, Operati...

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BIF Services Ltd

Case Study

BIF Services Ltd

BIF Services Limited is a small, specialist resin flooring and hygienic wall cladding contractor based in Retford, Notti...

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Cytoplan Ltd

Case Study

Cytoplan Ltd

Cytoplan Ltd is a charity owned foundation specialising in supplements. Amanda Williams, Managing & Technical Direct...

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Solicitors Benevolent Association

Case Study

Solicitors Benevolent Association

The Solicitors Benevolent Association, also known as the SBA, was established in 1858, and has been helping solicitors a...

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John Taylor Hospice

Case Study

John Taylor Hospice

John Taylor Hospice is an organisation with a long and fascinating history. “We were gifted into the National Health Ser...

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Motorsport Industry Association

Case Study

Motorsport Industry Association

The Motorsport Industry Association (MIA) is a global trade association based out of Coventry. Fiona Aylett, Head of HR,...

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Phusion

Case Study

Phusion

Phusion is a global business based in Billingham, Cleveland. Including their second office in Perth, Australia, Phusion ...

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Milton Abbey

Case Study

Milton Abbey

Milton Abbey is a small, independent school in the middle of Dorset for those aged 13-18. The school has a capacity of 3...

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Inverclyde Leisure

Case Study

Inverclyde Leisure

Inverclyde Leisure is a charitable leisure trust, based in the Waterfront Leisure Complex in Greenock, Inverclyde. “We ...

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Classic Quartz Stone

Case Study

Classic Quartz Stone

Classic Quartz Stone are a wholesaler of quartz stone, both for commercial and home use. The company is based in Reading...

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CIPD Logo

Case Study

CIPD

The CIPD is the professional body for HR and people development, with over 150,000 members. Warren Howlett, Head of HR C...

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bemrose-school-derby

Case Study

Bemrose School Derby

Speaking about his school, Neil said: “We are an inner-city school based in Derby and have around 1,100 children from a ...

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WMTR

Case Study

WMTR

In 2003 there was an application by Coca-Cola to build a manufacturing unit to make aluminium cans for the drinks but th...

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Certikin

Case Study

Certikin

They currently employ over 130 people who are spread out across the various sites. “We also employ a number of homework...

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dot2dot

Case Study

Dot2Dot

While learning about nurseries and evaluating options, Jackie was also starting to understand the complexities of runnin...

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MCCH

Case Study

MCCH

They support people and help them to live independent lives, whether it’s in their own home, accessing community activit...

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Splendid

Case Study

Splendid

To support their coaching Splendid use Croner’s services, which ensure all franchise managers have easy access to expert...

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Smarter Media

Case Study

Smarter Media

They’ve been operating in the digital marketing sector for over seven years and offer three core services: search engine...

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SMG

Case Study

SMG

The business support benefits provided by SMG to members include reduced insurance cover, savings on credit card transac...

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lagan-valley-steels

Case Study

Lagan Valley Steels

Initially, the company operated from two small hay sheds on the Moira Road, Lisburn, which is a far cry from its current...

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Springboard Centre

Case Study

Springboard Centre

In the early eighties the decline of the mining industry started to have an impact, with large numbers of miners becomin...

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party-play-funhouse

Case Study

Party & Play Funhouse

Featuring two storeys of indoor play, as well as a new outdoor adventure area, Party and Play is busy all year around. I...

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rangebourne-pet-care-devizes

Case Study

Rangebourne Pet Care of Devizes

Since 1977 the pet shop has specialized in canine and feline nutrition and even have their own brand called Diggie’s Own...

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Thames Water

Case Study

Thames Water

Supplying water services to 9 million customers spread across a geographical area stretching from the South East to the ...

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the-national-gallery

Case Study

The National Gallery

With 2,300 paintings, many of which are national treasures and masterpieces, the gallery has to employ some of the most ...

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great-western-medical-practice

Case Study

Great Western Medical Practice

As with all city surgeries, managing the day to day running can mean juggling a multitude of HR issues to ensure standar...

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vogue-showhomes

Case Study

Vogue Showhomes

Through their unique and bespoke designs, Vogue Showhomes are able to deliver elegantly crafted projects covering all as...

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the-dash-charity

Case Study

The Dash Charity

Having supported those affected for over forty years, The Dash Charity - abbreviated from Domestic Abuse Stops Here - ar...

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george-bence-group

Case Study

George Bence Group

"At Bence's, our object is simple: we work hard to provide first-class products and services to all our customers at the...

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future-biogas-limited

Case Study

Future Biogas Limited

"The main attraction for me was the HR support, template documents, and more," explains Jenny. "So far, our main contac...

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alpha-dental-group

Case Study

Alpha Dental Group

Having valued the level of advice she received from Croner, Karen now utilises the Croner Simplify system to aid her rol...

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Finchale

Case Study

Finchale

Finchale is an independent charity providing specialist progression support for people with multiple and complex barrier...

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cygnet-health-care

Case Study

Cygnet Health Care

"To deliver the very best service we employ a lot of people, which is why it's been really helpful for our managers to b...

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en-croute-catering

Case Study

En Croute Catering

In his busy Glasgow kitchen chef Matt Harris is used to running a tight ship. The catering firm specialises in providin...

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Holiday Inn Express

Case Study

Holiday Inn Express

Close to the M1 in Buckinghamshire, the Holiday Inn Express Milton Keynes is a popular favourite for people on business ...

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BASC

Case Study

BASC

BASC last ran a job evaluation exercise in 2009, and since then had relied upon annual salary increases to determine pay...

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Macoi

Case Study

Macoi

While some TUPE transfers are extremely complex and lengthy, others can be relatively straightforward. In any case, give...

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Mulberry

Case Study

Mulberry

Born in 1971, the roots of Mulberry originated in Somerset, and have since spread nation and world-wide to attain their ...

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Continental Landscape

Case Study

Continental Landscape Ltd

Their projects span across the UK and are a credit to their service: their work contributing to some of the most picture...

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Data Lec Ltd

Case Study

Data-Lec Ltd

The company was initially formed as a partnership 28 years ago, with a vision of providing bespoke ICT solutions to a sp...

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dyson-technical-ceramics-ltd

Case Study

Dyson Technical Ceramics Ltd

Dyson Technical Ceramics operates on a global scale; their clients spanning over 37 countries and six continents, supply...

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thames-valley-infrastructure-alliance

Case Study

Thames Valley Infrastructure Alliance

Naturally, this means that the UK’s largest water provider will boast millions and millions of customers: 15 million to ...

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kbh-on-train-media

Case Study

KBH On Train Media

Train maps, adverts and safety signs are seen by thousands and thousands of train passengers every single day, and it wo...

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Dignity Group Limited

Case Study

Dignity Group Limited

A monumental amount of trust is placed in a care worker; the person responsible for someone else’s general wellbeing on ...

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Justice Prevails

Case Study

Justice Prevails

After a decade of employment within marketing and communications, Roz Fernley made the decision to go freelance towards ...

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worldwide-fruit-ltd

Case Study

Worldwide Fruit Ltd

In the hierarchy of appeal for a job role, pay is likely to rank towards the top of the scale for a vast majority of emp...

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Women In Prison

Case Study

Women in Prison

The organisation was founded in 1983 by Chris Tchaikovsky and international criminologist, Pat Carlen. Fuelled by anger ...

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west-yorkshire-chambers-trade-commerce

Case Study

West Yorkshire Chamber of Trade and Commerce

“Our mission, as a group, is of course to assist local businesses: keep them up to date with Employment Law and Health a...

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the-play-factory

Case Study

The Play Factory

From your first employee to your first official client, adopting the title of a Business Owner commands a lot of dedicat...

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Seaward Electronic

Case Study

Seaward Electronic

While their long term people development and organisational goals are pursued, Croner have assisted Seaward with HR mana...

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London Calling

Case Study

London Calling

For a capital so full of activity and energy, you’d be forgiven for finding it difficult to keep track of the sheer volu...

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blois-meadow-day-nursery

Case Study

Blois Meadow Day Nursery

The nursery, situated in a picturesque location in Essex, provides first-class care for children aged between three mont...

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A&S Leisure Group

Case Study

The A & S Leisure Group

However, for a casino owner, it’s these very individuals who are at the forefront of their business: their employees Mr...

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KFC

Case Study

KFC

KFC are one just one brand of the largest restaurant company in the World – Yum brands. Based in Woking, Surrey, they h...

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