19 Feb 2018
For the second year running Croner has been awarded the coveted Feefo Gold Trusted Service award. The independent seal of excellence recognises businesses for delivering exceptional experiences, as rated by real customers, like you.The award’s criteria means that at least 50 online reviews were collected, with a service rating of between 4.5 and 5. In the two years that Croner has requested online reviews, almost 1,000 people have left one, leaving an average client rating of 4.6. Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews. The badge of honour remains unique, as it is based purely on the interactions with verified customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service. Paul Holcroft, Head of Legal and Advisory at Croner, says: “We are delighted to be recognised as a Gold Trusted Merchant by Feefo for the second year running. Our teams work tirelessly to constantly better our provision, and this award from Feefo is testimony to the excellent level of service our clients receive. “We greatly appreciate every comment left by each of our clients, and we’re more committed than ever to continue providing an exceptional service which meets clients’ needs and expectations.” Feefo is a ratings, reviews and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. Andrew Mabbutt, CEO from Feefo, said: “The Trusted Service award has always been about recognising those companies that go the extra mile. “Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers and rightly being awarded with our most prestigious accreditation. “I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.” Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction. This is in order to increase consumer confidence, and combat the rising issue of fake reviews. For more information on Croner’s award winning services contact 0808 145 3490.
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