14 Mar 2017
National Human Resources and Health & Safety Consultancy, Croner, have been awarded a Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real clients.Croner use Feefo to collect genuine ratings and reviews from a variety of businesses who use their HR, Health & Safety, and Reward services. Every comment left on the platform is taken on board as a way of gaging clients’ satisfaction, and ensuring constant improvement. A badge of honour, the Trusted Service Award remains unique as all the awards are based purely on the interactions with verified customers. This feedback has been collated by the Feefo review platform, with the accolades being awarded based upon performance. The award’s criteria meant that at least 50 reviews were to be collected, with a service rating of between 4.5 and 5. Croner Group Ltd have received just over 400 reviews left by clients to date, with a notable customer rating of 4.7/5. Paul Holcroft, Head of Legal and Advisory at Croner, says: “We are delighted to be recognised as a Gold Trusted Merchant by Feefo. Our teams work tirelessly to constantly better our provision, and this award from Feefo is testimony to the excellent level of service our clients receive. “We greatly appreciate every comment left by each of our clients, and we’re more committed than ever to continue providing an exceptional service which meets clients’ needs and expectations.” Andrew Mabbutt, CEO at Feefo, says: “We would like to offer our congratulations to all the winners of this year’s Feefo Trusted Service award. We are so proud that so many businesses are putting customer service first. “We have been working closely with all our customers to build trust and transparency online, and ultimately helping shoppers buy with confidence and make better decisions.”
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