Litigation Manager

Job Type: Full Time, Field Based

Job Purpose

To manage a team of Litigation Field Consultants.

Job Overview

To oversee the day-to-day management of the team and the throughput of work.

To manage Consultants’ performance, ensuring they meet quality and performance standards whilst maintaining a high standard of service provision to our clients.

To inspire, motivate and support the team as necessary to maintain strong working relationships within the team and with our clients.

Day-to-Day Responsibilities

To oversee the work of the team and ensure (1) that the service is delivered to a high quality, and (2) that hearings are covered, tribunal and other deadlines are met and resources are utilised efficiently and effectively.

To support the work of the Senior Consultant (Allocations) in respect of case allocation.

To carry a small tribunal caseload and from time to time, when necessary to meet urgent client or tribunal deadlines, cover additional hearings.

To carry a small EAT caseload and liaise with Counsel on those cases as and when necessary.

To build and maintain a cohesive and motivated team, providing leadership and support to colleagues and peers.

To performance manage all Consultants, identifying training needs and putting the necessary measures in place to ensure that any training that is required is provided.

To conduct, where necessary, any formal meetings such as disciplinary or grievance meetings and provide the necessary outcome in line with the Employee Handbook.

To ensure, where necessary, that all documented discussions are completed and saved on all Consultants’ ‘P’ files as a reference of any conversations held (ensuring they are signed by the Consultant).

To effectively manage all team absences / sickness and ensure that the RTW process (including completion of the relevant form) is adhered to in line with business requirements.

To effectively manage all intermittent and long-term absences, to include sending recommendations on how you propose to deal with each matter to the Associate Director of Legal.

To effectively manage all lateness, to include the recording of all lateness and (following any persistent lateness) the making of recommendations on how you propose to deal with the matter to the Associate Director of Legal.

To ensure that the Associate Director of Legal is kept up to date with all pending staff issues along with a pending or proposed course of action.

To assist and support the Associate Director of Legal with investigations into client or personnel issues.

To deal with complaints and any service issues in a timely manner ensuring that a satisfactory resolution is reached.

To manage and deal with any technical queries and escalate where necessary.

To be flexible with work times, as there may be occasions on which you will have to address staff issues outside of core hours, deliver training or have team meetings to capture all team members.

To promote team awareness of Croner’s broader activities and foster excellent working relationships with all departments.

To support the wider management team by undertaking general management duties and client support (to include acting as the client contact for nominated corporate clients which may or may not access Litigation services).

To carry out any other tasks deemed necessary by the Management Team.

What you Bring to the Team

Relevant practical experience, i.e. experience of advising and supporting clients in relation to employment law matters including experience of conducting preliminary and full merits tribunal hearings.

Relevant leadership experience, i.e. experience of leading or managing a team providing professional services to a client base.

A “can-do” attitude, a thirst for knowledge and the ability to communicate effectively within the team.

Ability to work in a fast-paced environment.

A dynamic and flexible approach, as well as the ability to work under pressure.

Ability to prioritise and work unsupervised as required.

Ability to work to deadlines.

Excellent communication and written skills.

An enthusiasm for generating new business referrals.

MS Office knowledge and experience.

Please note: Please contact us directly on the email below quoting the job title or by phone at 01618 369 043