In service we trust
Daily feedback helps us improve our service and reward our hard-working consultants who are on the front-line of our business. We encourage everyone who has been in contact with a member of one of our support teams to leave a review. Want to find out what people are saying about one of our advisors? See our full range of testimonials below, and delve into out range of support:
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We have been really impressed with the service provided by Croner so far. Elizabeth dealt with our initial query brilliantly and then supported us through the process at every step. It is such a relief to have great HR advice at the end of a phone. Thank you!
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There is never a 'silly question' when you speak to the advisors! They have a very calming manner and take the emotion out of the most challenging of situations so that you can see more clearly. It is incredibly helpful speaking to the same advisor on indivdudal cases, my most recent case is being managed by Nick George. His ongoing support and his patience are invaluable! Thank you.
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I received a lot of help and guidance from Nick George and Paul Goodman. I have used the Croner Group on multiple occasions and even late at night, early hours and I find their service to be exemplary and always helpful. Lesley Packer is also someone who has been very helpful over my years of association with them.
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Tyree consistently delivers excellent advice and support and is a credit to your business. Rob
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I had excellent advice from Borja, who took the time to answer all my questions in full.
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Elizabeth Proctor was very professional and gave me concise advice that I am confident I can apply to the case.
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Jane Oakland Croner, Senior HR advisor, has been extremely helpful and efficient in advising me on my numerous employee enquiries. Jane replies to my queries very efficiently, always ringing me to discuss the situation before putting the advice in an email. She is a lovely lady who know her business and I for one am extremely grateful that she works for Croner and I thank her for all her help and support.
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Although the situation was incredibly stressful and consumed most of my weekend, i couldn't of felt more supported. Kasim was my case manager from start to finish and everything from his listening ear, professionalism and even some straight talking were absolutely incredible! He really helped to explain everything fully, went above and beyond seeking not one but two second opinions and although as first some of the advice given wasn't what we wanted to hear, ultimately we got the best outcome for all involved and i hope he treated himself to a large g&t. I've been with croner for awhile bit hardly used them but when required they are there and people like Kasim are a credit to the organisation and certainly make small business owners like myself feel heard and less stressed.
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A Health and Safety audit was completed by Mark Plumb, he was very thorough and extremely helpful. He explained about BrightHR and now we are in the process of moving over to the new system which is great.
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Very easy to deal with. Invaluable advice given by Darren to ensure we keep on top of and improve our health and safety in the workplace.
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Raj was extremely professional and very helpful. Thank you for my making my job easier during a difficult time.
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Had our first audit and fire assessment, croner were fantastic! Darren is really great and helped us to understand each bit of compliance and how we can meet it. Really recommend
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Danielle was extremely helpful and knowledgeable and discussed updated employment law and future employment laws that would affect us.
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It was a well presented and helpful illustration on new contractual updates, as well as very helpful and clear answers to queries.
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We found David's visit very helpful for us to improve our H&S awareness and arrangement.
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Very good experience overall. Our point of contact Madina Farruk is great, replies super fast and is always very friendly and professional. Thank you