Statement of intent

Our Corporate Social Responsibility (CSR) policy is founded on the concept whereby organisations integrate social and environmental concerns into business operations and also into interactions with stakeholders and employees. As an organisation focused on the delivery of CSR activities and initiatives throughout our whole business, we value the principles of accountability, honesty and integrity in all aspects of our business.

We recognise that all our business activities have an impact on our environment, stakeholders and society as a whole, as we outline in this CSR policy. Our corporate vision is to ‘Maximise Business Outcomes’ for our clients, therefore we are accountable for ensuring responsibility in our business matters, while also investing in our society.



To provide a solid foundation in the management and implementation of corporate social responsibility throughout our organisation.



  • To ensure that our business is conducted according to ethical, professional and legal standards at all times.
  • To maintain a committed approach to improving the efficiencies of our environment, energy and waste usage.
  • To engage and lead our employees and encourage and support growth through responsible means.


Our working principles

Employees: We aim to deliver a competitive and fair environment for our employees and provide them all with the equal opportunity to develop and advance within the organisation, subject to personal performance and business opportunity. We also support our employees with their training needs.

Equality and diversity: We provide an inclusive working environment where all employees are treated with courtesy, dignity and respect. We are committed to ensuring all our employees feel valued irrespective of age, gender, sexual orientation, disability, race, religion or belief.

Learning and development: We are committed to creating a learning culture and providing opportunities to ensure that our people are equipped with the skills and knowledge to maximise business effectiveness. We will also support our people in realising their potential while contributing to the development of the business and the achievement of its objectives.

Customers: Every individual in our business is responsible for ensuring that all communication with our customers, suppliers and the public reflects professionalism, efficiency, integrity and honesty. We also have a Treating Customers Fairly policy.

Suppliers: We regard our suppliers as partners and therefore endeavour to work closely with them; this further enables us to achieve an efficient and transparent supply chain that incorporates our CSR principles.

Health and safety: We are committed to continuously improving our health and safety performance in order to ensure that the working environment is safe and fit for its intended purpose.

Community: We strive to be a good citizen by supporting local and national charities and initiatives managed by a dedicated team of volunteer employees.

Environment: We have a solid commitment to reduce our impact on the environment through continual improvement of our business functions and processes. We recognise that our business activities have varying direct and indirect impacts on the society and environment in which we operate and we endeavour to manage and monitor these in a responsible manner.

Energy: We ensure that we are energy efficient throughout the whole business. This includes turning off appliances when not in use, a comprehensive waste and recycling programme, minimising paper use and printing on 100% recycled paper.


Slavery & Human Trafficking Statement

Click the above link for the Group’s Slavery and Human Trafficking Statement in full.