What is workplace mediation?
Workplace Mediation is a form of dispute resolution involving an independent impartial mediator and those individuals or groups who are in conflict. The role of the mediator is to help uncover underlying issues, through questioning, and to help to clarify options for resolving those issues, with the aim of repairing and restoring people’s working relationships.
Workplace mediation can help with:
- Personality clashes
- Communication problems
- Issues over management style
- Difficulties arising from re-organisation or re-deployment
- Perceptions of unfair treatment
- Pre, or post-formal stages of the grievance process