Case Studies

At Croner, we pride ourselves on delivering exceptional customer service. No matter what service you require, we’ll deliver it quickly, confidently, and to your standards.

On this page, you’ll find a number of business, health & safety, pay & reward, and HR case studies from a range of clients. In these testimonials, you’ll see a unique approach to a variety of problems. From conduct to bullying, plant equipment to company drivers, salary benchmarking to gender pay reports.

“The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.” – Sir Richard Branson

 

Where to start

 

As an employer, you’re probably looking for a specific type of testimonial. So here’s where to begin, if you’re looking for:

 

An HR management case study, we recommend Cytoplan

A small business case study, we recommend Gilmour Quinn

An association case study, we recommend the CIPD or REC

Health & safety case study, we recommend BIF Services Ltd

And finally, if you’re looking for a pay and reward case study, we recommend the SBA

 

An experience worth sharing

If you’d like to discuss the service you’ve received from Croner, you can leave us a review through Feefo, or email our marketing team at marketing@croner.co.uk

All Content

CASE STUDY

Tedi London

The Engineering & Design Institute London (TEDI-London) is a collaborative, design‐led engineeri

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CASE STUDY

Bible Society

We are working to make the Bible available and accessible for all. We translate the Bible linguistic

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CASE STUDY

Betfred Group

Betfred Group is privately-owned and the operating companies within that group operate high Street a

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CASE STUDY

Dreamtouch Mattresses Ltd

This was a client that had no health & Safety in place and following a serious accident signed u

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CASE STUDY

Burghley House

On Sunday 13th July 2014 an urgent out-of-hours Crisis Support call was received by Fiona Burns from

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CASE STUDY

Business Design Centre

This is an interesting case and highlights the importance of control of contractors coming to site a

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CASE STUDY

Grantech Ltd

In 2014 the Client had an HSE inspection that found Lifting equipment had not been inspected as requ

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CASE STUDY

Palmer Timber Ltd (1)

Background In 2015 two Employees walked across their Yard in Cradley Heath and were struck by a sid

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CASE STUDY

Spitfire Advice & Support Services Ltd

Background Spitfire Advice and Support Services Ltd (Spitfire Services) is a resident-led charity t

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CASE STUDY

Leverton and Sons

Background: Leverton and Sons are an independent funeral director that has been providing their ser

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Clarion

CASE STUDY

Clarion Security Systems

Clarion Security Systems Ltd has been providing security solutions since 1996, with a mix team of fi

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SMD

CASE STUDY

SMD Ltd

SMD are a specialist floor and roofing sub-contractor within the construction sector where since 198

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Shutters up

CASE STUDY

ShuttersUp

ShuttersUp are a home-improvement company based in Bromley, Kent. Providing bespoke shutters and doo

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One Energy

CASE STUDY

One Energy Solutions

One Energy Solutions is an energy consultancy, helping make UK businesses green. Operations Director

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KnoxBhavan

CASE STUDY

Knox Bhavan

Knox Bhavan is a RIBA chartered architecture practice, established in 1995 by Simon Knox and Sasha B

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H&P electrical logo

CASE STUDY

H&P Electrical

H&P Electrical are professional electricians providing a range of services to both commercial an

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Hair to ware

CASE STUDY

Hair to Ware

Amanda Haldenby took over the family business—a Hertfordshire-based hair loss clinic—with no backgro

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Charles Trent

CASE STUDY

Charles Trent Ltd

We are vehicle recyclers, which is very different to what you’d imagine a typical scrapyard to be. W

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PIF

CASE STUDY

Pet Industry Federation

The Pet Industry Federation is a trade organisation for all pet businesses, ranging from small indep

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People in action logo

CASE STUDY

People in Action

People in Action is a registered charity and limited company, supporting vulnerable adults with lear

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PK Education Logo

CASE STUDY

PK Education

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Squish Logo

CASE STUDY

Squish Supply

Squish Supply Ltd are a juice manufacturer and supplier which began in 2017. The small business has

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Fargro Logo

CASE STUDY

Fargro

Fargro is a horticulture wholesaler operating in the B2B sector, providing support and advice to pro

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United Response Logo

CASE STUDY

United Response

United Responsible is a charitable organisation. They provide a range of support services for adults

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Tangent International Logo

CASE STUDY

Tangent International

Tangent International is a specialist recruitment company. They provide truly niche expertise in the

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Ecoffins Logo

CASE STUDY

Ecoffins

Ecoffins is the premier manufacturer and supplier of eco-friendly coffins and urns in the UK. Paul Y

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Hold

CASE STUDY

G-Hold

G-Hold is an ergonomic tech company based in Edinburgh. The company was founded by Alison Grieve in

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Print Inc Logo

CASE STUDY

Print Inc.

Print Inc. are an embroidery and print company based in Carmarthenshire, South Wales. They specialis

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Scotgold Resources Logo

CASE STUDY

Scotgold Resources

Scotgold Resources is a gold mine based in Stirlingshire, Scotland. HR Manager & PA to the CEO,

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Wacoal Logo

CASE STUDY

Wacoal

Wacoal EMEA Ltd are a lingerie and swimwear manufacturer. A well-known brand, the organisation opera

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North Notts Blinds Logo

CASE STUDY

North Notts Blinds

North Notts Blinds are a one of the most prominent blinds manufacturers in the Midlands. Their homem

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CASE STUDY

Northwick Associates

Northwick Associates is a family-run business based in Kershaw, Worcestershire. The organisation wor

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CASE STUDY

Riverdale Healthcare

In December 2018, Alpha Dental Group was bought out by a group of investors. The majority of the dir

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CASE STUDY

REC

As the largest trade association for the recruitment sector in the UK, the Recruitment & Employm

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CASE STUDY

Grantley Hall

Grantley Hall is a luxury hotel located in Ripon, North Yorkshire. Bethany Stubbs, HR Executive tell

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CASE STUDY

Lady Heyes Holiday Park

Lady Heyes Holiday Park is a glamping, camping, and caravanning park based in Frodsham, Cheshire. Cl

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CASE STUDY

Barques

Barques is a full-service marketing agency based in Birmingham. Emma Cosgrove, Finance & HR Mana

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CASE STUDY

Mellor Metals

Mellor Metals Ltd is a family-run business based in Great Ellingham in Norfolk. Hayley Mellor, PA to

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CASE STUDY

Syalons

International Syalons is a manufacturer of advanced ceramics, working for various industries such as

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CASE STUDY

Pangea Support

Pangea Support Services is a semi-independent accommodation provider that delivers young people with

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CASE STUDY

JC Couriers

JC Couriers is a delivery and logistics company based in Peterborough, making same day parcel delive

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CASE STUDY

Human Capital Ventures Ltd

Human Capital Ventures is an IT recruitment and staffing organisation. Phillip Ringrow, Chief Workfo

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Hogarth Architects

CASE STUDY

Hogarth Architects

Hogarth Architects is an architecture practice specialising in contemporary design. They offer a ran

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CASE STUDY

David Gilkes & Sons Ltd

David Gilkes & Sons Ltd is a family removals and storage company based in Rugby. Jill Rhadbane,

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CASE STUDY

Agricultural Industries Confederation (AIC)

The Agricultural Industries Confederation (AIC) is a trade association specialising in the agricultu

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CASE STUDY

Numark

Numark serve as a virtual head office for independent pharmacies on the high street across England,

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documents icon

CASE STUDY

Gilmour Quinn

Gilmour Quinn Financial Planning Ltd is, as the name suggests, a small financial planning company ba

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CASE STUDY

Wardman Brown

Wardman Brown is an architectural organisation, delivering all aspects of architectural services, fr

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CASE STUDY

Svensoni

Svensoni Paraplanning is one of the fastest growing paraplanning outfits in the UK, with a network o

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CASE STUDY

Power Minerals

Power Minerals is the UK’s leading supplier of Power Station Ash products, sitting at the centre of

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CASE STUDY

IUCN

International Union for Conservation of Nature (IUCN) is a global conservation organisation with the

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CASE STUDY

SPF Private Client

SPF Private Clients Ltd is a debt & insurance brokers, providing wealth management services to i

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CASE STUDY

Mia Carmen

Mia Carmen is a small beauty & hair salon located within the David Lloyd Leisure Club in Ipswich

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CASE STUDY

Kip McGrath Dartford

Kip McGrath is a private tutor company originating in Australia.  Alan Cox is the franchisee of Kip

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CASE STUDY

Shoreham Port

Shoreham Port is a medium sized organisation within the maritime sector. “Shoreham Port is one of th

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CASE STUDY

Trailblazers

Trailblazers Mentoring has one vision: to end youth offending. Their mission to enable young offend

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CASE STUDY

Express Appliances

Express Appliances is a family-run appliance rental business that has been running since 2015. Alist

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CASE STUDY

BIF Services Ltd

BIF Services Limited is a small, specialist resin flooring and hygienic wall cladding contractor bas

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CASE STUDY

Cytoplan Ltd

Cytoplan Ltd is a charity owned foundation specialising in supplements. Amanda Williams, Managing &a

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CASE STUDY

Solicitors Benevolent Association

The Solicitors Benevolent Association, also known as the SBA, was established in 1858, and has been

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CASE STUDY

John Taylor Hospice

John Taylor Hospice is an organisation with a long and fascinating history. “We were gifted into the

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CASE STUDY

Motorsport Industry Association

The Motorsport Industry Association (MIA) is a global trade association based out of Coventry. Fiona

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CASE STUDY

Phusion

Phusion is a global business based in Billingham, Cleveland. Including their second office in Perth,

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CASE STUDY

Milton Abbey

Milton Abbey is a small, independent school in the middle of Dorset for those aged 13-18. The school

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CASE STUDY

Inverclyde Leisure

Inverclyde Leisure is a charitable leisure trust, based in the Waterfront Leisure Complex in Greenoc

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CASE STUDY

Classic Quartz Stone

Classic Quartz Stone are a wholesaler of quartz stone, both for commercial and home use. The company

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CIPD Logo

CASE STUDY

CIPD

The CIPD is the professional body for HR and people development, with over 150,000 members. Warren H

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CASE STUDY

bemrose-school-derby

Speaking about his school, Neil said: “We are an inner-city school based in Derby and have around 1,

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CASE STUDY

WMTR

In 2003 there was an application by Coca-Cola to build a manufacturing unit to make aluminium cans f

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CASE STUDY

Certikin

They currently employ over 130 people who are spread out across the various sites. “We also employ

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CASE STUDY

dot2dot

While learning about nurseries and evaluating options, Jackie was also starting to understand the co

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CASE STUDY

MCCH

They support people and help them to live independent lives, whether it’s in their own home, accessi

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CASE STUDY

Splendid

To support their coaching Splendid use Croner’s services, which ensure all franchise managers have e

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CASE STUDY

Smarter Media

They’ve been operating in the digital marketing sector for over seven years and offer three core ser

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CASE STUDY

SMG

The business support benefits provided by SMG to members include reduced insurance cover, savings on

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CASE STUDY

lagan-valley-steels

Initially, the company operated from two small hay sheds on the Moira Road, Lisburn, which is a far

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CASE STUDY

Springboard Centre

In the early eighties the decline of the mining industry started to have an impact, with large numbe

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CASE STUDY

party-play-funhouse

Featuring two storeys of indoor play, as well as a new outdoor adventure area, Party and Play is bus

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CASE STUDY

rangebourne-pet-care-devizes

Since 1977 the pet shop has specialized in canine and feline nutrition and even have their own brand

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CASE STUDY

Thames Water

Supplying water services to 9 million customers spread across a geographical area stretching from th

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CASE STUDY

the-national-gallery

With 2,300 paintings, many of which are national treasures and masterpieces, the gallery has to empl

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CASE STUDY

great-western-medical-practice

As with all city surgeries, managing the day to day running can mean juggling a multitude of HR issu

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CASE STUDY

vogue-showhomes

Through their unique and bespoke designs, Vogue Showhomes are able to deliver elegantly crafted proj

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CASE STUDY

the-dash-charity

Having supported those affected for over forty years, The Dash Charity - abbreviated from Domestic A

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CASE STUDY

george-bence-group

"At Bence's, our object is simple: we work hard to provide first-class products and services to all

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CASE STUDY

future-biogas-limited

"The main attraction for me was the HR support, template documents, and more," explains Jenny. "So

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CASE STUDY

alpha-dental-group

Having valued the level of advice she received from Croner, Karen now utilises the Croner Simplify s

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CASE STUDY

Finchale

Finchale is an independent charity providing specialist progression support for people with multiple

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CASE STUDY

cygnet-health-care

"To deliver the very best service we employ a lot of people, which is why it's been really helpful f

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CASE STUDY

en-croute-catering

In his busy Glasgow kitchen chef Matt Harris is used to running a tight ship. The catering firm spe

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CASE STUDY

Holiday Inn Express

Close to the M1 in Buckinghamshire, the Holiday Inn Express Milton Keynes is a popular favourite for

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CASE STUDY

BASC

BASC last ran a job evaluation exercise in 2009, and since then had relied upon annual salary increa

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CASE STUDY

Macoi

While some TUPE transfers are extremely complex and lengthy, others can be relatively straightforwar

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CASE STUDY

Mulberry

Born in 1971, the roots of Mulberry originated in Somerset, and have since spread nation and world-w

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CASE STUDY

Continental Landscape

Their projects span across the UK and are a credit to their service: their work contributing to some

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CASE STUDY

Data Lec Ltd

The company was initially formed as a partnership 28 years ago, with a vision of providing bespoke I

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CASE STUDY

dyson-technical-ceramics-ltd

Dyson Technical Ceramics operates on a global scale; their clients spanning over 37 countries and si

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CASE STUDY

thames-valley-infrastructure-alliance

Naturally, this means that the UK’s largest water provider will boast millions and millions of custo

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CASE STUDY

kbh-on-train-media

Train maps, adverts and safety signs are seen by thousands and thousands of train passengers every s

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CASE STUDY

Dignity Group Limited

A monumental amount of trust is placed in a care worker; the person responsible for someone else’s g

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CASE STUDY

Justice Prevails

After a decade of employment within marketing and communications, Roz Fernley made the decision to g

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CASE STUDY

worldwide-fruit-ltd

In the hierarchy of appeal for a job role, pay is likely to rank towards the top of the scale for a

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CASE STUDY

Women In Prison

The organisation was founded in 1983 by Chris Tchaikovsky and international criminologist, Pat Carle

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CASE STUDY

west-yorkshire-chambers-trade-commerce

“Our mission, as a group, is of course to assist local businesses: keep them up to date with Employm

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CASE STUDY

the-play-factory

From your first employee to your first official client, adopting the title of a Business Owner comma

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CASE STUDY

Seaward Electronic

While their long term people development and organisational goals are pursued, Croner have assisted

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CASE STUDY

London Calling

For a capital so full of activity and energy, you’d be forgiven for finding it difficult to keep tra

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CASE STUDY

blois-meadow-day-nursery

The nursery, situated in a picturesque location in Essex, provides first-class care for children age

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CASE STUDY

A&S Leisure Group

However, for a casino owner, it’s these very individuals who are at the forefront of their business:

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CASE STUDY

KFC

KFC are one just one brand of the largest restaurant company in the World – Yum brands. Based in Wo

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