Employee Assistance Programmes (EAP) are employee benefit programmes offered by many leading employers. EAP are intended to help employees deal with personal problems that might adversely impact their work performance and health and well-being. EAP generally include assessment, short-term counselling and referral services for employees and their immediate family.

Our Employee Assistance Programme provides your employees with independent, and most importantly, confidential advice about all aspects of their work and personal life. We help to resolve issues before they affect work and increase resilience to stress. By enabling your staff to weather personal and professional challenges more easily, they improve their attendance and productivity at work.

Really making a difference

It is not an exaggeration to state that a well implemented and comprehensive EAP can reduce absence and improve productivity within the workplace, moving the traditional EAP model from passive, reactive care to proactive and interventional support for the immense benefit of both the employee and employer. Our employee counselling service provides complete nationwide coverage and guarantees all of our provision meets stringent quality criteria.

Our EAP includes CBT (Cognitive Behavioural Therapy) within the Face to Face Sessions and Active Care. True day 1, proactive intervention for stress related absence, proven to reduce sickness absence and prevent litigation.

The known benefits of implementing an EAP include:

  • Help staff deal with stress and personal issues before they impact on work
  • Improve productivity
  • Fewer work-related accidents
  • Reduce absence, staff grievances and staff turnover
  • Improve morale and motivation
  • Improve management effectiveness

Your Employee Assistance Programme

Service is a key factor in Croner EAP success. Every client irrespective of size has an allocated Account Manager who will be available to answer any queries you have and be your point of contact throughout your contract.

Additional services

Our Critical Incident, Mediation and Stress Management services provide a fully trained trauma counsellor, physiologist, or member of our counselling team, typically within 24 to 48 working hours to deliver a specialist group counselling debriefing. Our EAP clients also have immediate access to 24 hour telephone support to assist with the management of any incident.

Furthermore, view the rest of our HR services here.