EHRC Services Code now in force

Author: Andrew WillisDate: 2 October 2026Read Time: 2 minutes

As of August 5th, the updated version Equality and Human Rights Commission’s (EHRC) Code of Practice on services, public functions and associations, is in force. The Code was first published in 2011 and has been revised to reflect current legislation and case law accurately.

Talk to a Croner HR and Employment Law specialist today to understand your responsibilities as an employer, under the updated code. Call 0800 470 9999.

The European Court of Human Rights

The Code provides guidance on how toilets and changing facilities should operate as single-sex areas in light of the Supreme Court’s decision in For Women Scotland Ltd v The Scottish Ministers, a case that considered how the Equality Act 2010 defines “sex”, “man”, and “woman”.

The revised Code of Practice covers service providers like restaurants, leisure centres and hairdressers; public functions including council services; and associations such as local sports clubs with at least 25 members. It offers current guidance on the law already in place, and is intended to support clearer understanding, consistent interpretation, and practical compliance with legal requirements.

Dr Mary-Ann Stephenson, Chair of the Equality and Human Rights Commission, stated:

"At the EHRC we want a society where everyone’s rights are respected and realised, so that we can all live well together. Our statutory guidance will help services across the country comply with the Equality Act, protecting service users from discrimination and harassment while reducing the risk of the provider being subject to litigation."

"When we consulted on the updates to our services Code of Practice in 2024 and 2025, we heard the views of over 50,000 respondents, including duty-bearers. Their feedback helped us ensure the Code is clear and useful."

Employer guidance will be revised “in due course” by the EHRC, ensuring it accurately reflects legal developments and any changes in the law.

Talk to a Croner expert

Talk to a member of our Employment Law advisory team to get professional advice on the latest changes to employment legislation.

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