George Bence Group

Despite their rich and extensive heritage, the George Bence Group maintain a modern approach and constantly embrace the latest technology to affirm their position as Gloucestershire’s leading independent builders merchant.

Background

"At Bence's, our object is simple: we work hard to provide first-class products and services to all our customers at the msot competitive rates. Established in 1854, we are still a local family-run business, serving the local community and playing out part in the local economy." says Paul Bence, Managing Director.  

How We've Helped

"For over one hundred and fifty year, Bence's has led the way in construction supplies in Gloucestershire, offering the same friendly and professional service to all our trade customers and DIY enthusiasts."

While achieving success in the industry, which has resulted in numerous awards for the group, Bence's has utilised Croner's services for the past 15 years to assist with their internal people and safety operations.

From generic business advice to navigation through difficult and sensitive incidents, Croner have been a trusted partner of the George Bence Group throughout he extensive years of partnership.

"Croner's service is superb," says Paul. "I can, and do, highly recommend the service offered.

"Their team provides us with external HR advice therefore reducing an overhead requirement in our internal costings. Croner provides Directors and Senior Management with sound advice to make commercial and accurate decision making.

"They have also helped us through a very difficult situation int eh past when Richard, one of the employment consultants, offered us delicate and thorough advice, and the process was managed through a compromise agreement to our satisfaction."

Five years ago, Paul explains that the relationship between Croner and Bence's almost played out very differently to the subsequent years of support the group gained.

"We were not using the Croner service to its full benefit, and so we were struggling to see the value. However, after meeting with our outstanding Account Manager - Julie Skeet - she put the faith back into the value that Croner can provide and we worked differently with the service offered, which has paid off handsomely.

"Since then, we have had a very reliable service 24/7 with value for money and experienced experts in the relevant field. We have absolute confidence to make the right decisions in the workplace now based on the sound advice from Croner."

Download Case Study

Click the button below to download our client case study in PDF format.

Download

Speak to an Expert

To enquire about Croner's 24/7 employment law and business support helpline call 0808 145 3386 or get a free call back.

Request a Call Back

Free to Download Employer Resources

  • KFC

    CASE STUDY

    KFC

    “It’s a great comfort for ourselves that we’ve got a specialist to go to, to double-check and to seek cla..."

    Read more
  • case-study-s-leisure-group

    CASE STUDY

    The A & S Leisure Group

    “We do work very, very closely with Croner. We always have a dedicated consultant, in fact we have four, ..."

    Read more
  • blois-meadow-day-nursery

    CASE STUDY

    Blois Meadow Day Nursery

    “It’s always useful to have the authoritative advice on the other end of the phone”

    Read more
  • london-calling

    CASE STUDY

    London Calling

    “From the word go, we were being helped and getting great advice from excellent people.”

    Read more
  • jb-wheaton-sons

    CASE STUDY

    JB Wheaton and Sons

    “You know who the person is at the end of the phone, because you have met face to face, which is useful w..."

    Read more
  • seaward-electronic

    CASE STUDY

    Seaward Electronic

    “I joined Seaward over 10 years ago now, and always wanted to implement Simply Personnel.”

    Read more
  • the-play-factory

    CASE STUDY

    The Play Factory

    "I want to let you know how pleased I am to have signed up with Croner for HR and Employment support."

    Read more
  • west-yorkshire-chambers-trade-commerce

    CASE STUDY

    West Yorkshire Chamber of Trade and Commerce

    “Over the years, if competitors have approached us, I explain to them what we receive from Croner for the..."

    Read more

Ready to focus on what you do best?

Get your free consultation and speak to an expert today.