Case Law Update: Chalmers v Airport Ltd

By Shaun Farey
02 Mar 2021

The EAT has dismissed a victimisation claim. They ruled that wording used by the claimant in a grievance was not sufficient to amount to a ‘protected act’. As she was experienced in HR, her wording called into question whether she believed she was discriminated against at the time.  

The Equality Act 2010 provides protection against unlawful direct and indirect discrimination, harassment and victimisation for the protected characteristic of ‘sex’.

Victimisation can occur in a number of circumstances. If the employer subjects the employee to a detriment because the employee carries out a ‘protected act’, for example. This can apply even if the employee didn’t carry out a protected act, so long as the employer believes they did.

Protected acts include:

  • Bringing proceedings under the Equality Act 2010 (for example, lodging a tribunal claim)
  • Giving evidence or information in connection with proceedings under the Act. This includes giving evidence at a tribunal.
  • Doing any other thing for the purposes of, or in connection with, the Act. This includes reporting alleged discriminatory behaviour to the EHRC.
  • Making an allegation about a contravention of the Act. This includes raising a grievance or a complaint about an alleged discriminatory act by the employer or a colleague.

When bringing a claim for victimisation, the employee must do so in good faith. In other words, they must reasonably believe they have been subject to a detriment on the grounds of a protected act.

In the case of Durrani v London Borough of Ealing, the EAT dismissed a claim on the basis that the claimant had not undertaken a protected act. Instead, they claimed they were discriminated against due to being treated unfairly. However, they failed to show this was related to their protected characteristic of race. However, the EAT were clear that cases of this nature were very fact specific. The circumstances should also be carefully considered by tribunals.

Sex Discrimination & Victimisation


The claimant in this case, who partly worked in HR, raised a grievance against her manager. She and another female colleague were not invited to a Christmas event. This was despite the fact that male colleagues had been invited to the event. As part of her grievance, she stated the following:

‘I do not find you approachable of late, your manner is aggressive and unhelpful…my work is mostly ignored and I have been excluded from…the Christmas night out…which may be discriminatory.’

The organisation did not uphold her grievance. She later brought claims to the employment tribunal (ET) for sex discrimination, harassment and victimisation. She argued that her grievance was the protected act she sought to rely on.


The tribunal dismissed her claim, finding that her grievance had not amounted to a protected act. In forming their decision, they considered that she was experienced in HR. This meant she would have known the appropriate wording to use if she wanted to raise a complaint of discrimination. Her grievance had not clearly made an allegation that sex discrimination had taken place.

The claimant appealed on the grounds that the tribunal’s conclusion was perverse. She argued that it had ignored her ‘explicit statement’ of sex discrimination. She claimed there was no evidence to support their conclusion that she had not meant to raise this issue at the time of her grievance. She went on to state that her reference to discrimination in her grievance was a reference to discrimination in general. Therefore, she argued, this was clearly a reference to sex discrimination.  


The EAT dismissed her appeal, finding that the tribunal had been entitled to reach the conclusions they did.

They first addressed the wording of her grievance. In this, they found that whilst it had clearly complained about other matters, it was not a clear complaint of sex discrimination. The EAT took into account her knowledge of the HR process and employment law. This this in mind, the EAT would have considered it surprising that, from her activities at the time, she was considering legal proceedings. This was because she used the phrase ‘may be discriminatory’. If she had wanted to pursue a sex discrimination claim, the EAT was of the opinion she would have been much clearer.

They then went on to consider the factual content surrounding her grievance. Crucially, the tribunal had concluded that she had not been discriminated against due to not being invited to the Christmas party. Instead, this had been the result of a misunderstanding. Again, upon this incident occurring, she had not made a direct complaint of discrimination.

Note for employers

This is an interesting outcome. The claimant’s use of specific language did not amount to a specific complaint of a breach of the Equality Act 2010. That said, it should be clear that these situations will always be fact specific.

A key part of this case was that the claimant was in a position to know how to make an accusation of discrimination. Despite this, they hadn’t used clear enough language to do so. Another claimant not in this position who used this wording may see a different outcome.

Regardless of this, it is vital that organisations are aware of the dangers of discrimination and take all accusations of harassment seriously.

Expert support

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About the Author

Shaun Farey

Shaun is a digital marketing professional working within the Croner team to deliver effective HR & Employment Law Updates through social media and search channels.

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